Policies & Conditions
WE RESPECT YOUR PRIVACY
WHAT WE COLLECT
We may collect the following information:
o Contact details including name, email, telephone number, shipping and billing address
o Login and account information, including screen name, password and unique user ID
o Payment and credit card information
o Images, photos, videos and any other forms of media
o Personal preferences including your wish list as well as marketing and cookie preferences.
o Usage data includes information on how you use our website, products and services.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and to provide you with a better service, and in particular for the following reasons:
o Internal record keeping.
o We may use the information to improve our products and services.
o We may periodically send marketing emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
o We may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website and our services according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
THIRD PARTY SOURCES OF DATA/DATA SHARING
We also collect from and share data with the following providers:
o Essential Service Providers: Sometimes, other businesses give us data about you which we may need for our legitimate interests of conducting business with you and on occasion they are necessary to perform our contract with you. It usually comprises Financial Data or Transaction Data. This happens when we link through to third party payment providers. They tell us that you have paid for your products and, where relevant and/or necessary they will provide us with your Contact Data and Transaction Data. We also might engage third party contractors to provide us with technical or delivery services that are related to your account with us.
o Professional Advisers and Investors: We may also share your data with professional advisers such as our lawyers and insurers to manage risks and legal claims, and/or as part of our relationship and obligations to our investor organisations. This is in our legitimate interests.
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
o Where we need to perform the contract we are about to enter into or have entered into with you.
o Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
o Where we need to comply with a legal or regulatory obligation.
o Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
o Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
o If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us firstname.lastname@example.org
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Data Protection Officer, Magna Moon Ltd. Finnebrogue Woods 26 Killyleagh Road. Downpatrick Co Down BT30 9BL.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you. We only use the data you provide to us directly for this purpose along with the Aggregated Data provided to us by our analytics partners and we do not track what other websites you may visit after visiting our site, though in common with most websites, we may register the site which referred you to our site (e.g. a search engine).
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
We generally only send electronic marketing – such as email marketing – to people who have previously ordered similar products or services from us and this is in our legitimate interests. We will always offer a way out of receiving this marketing when you first purchase our products and in every marketing communication afterwards. We may on occasion send out postal marketing for the purpose of growing our sales which is in our legitimate interests and in this scenario, we will rely on you to let us know if you do not want to receive this by opting out of marketing (see Opting out below).
Where you have not previously ordered or booked with us but have registered your details with us (for example by entering a competition or signing up for a newsletter), we will only send you marketing communications if you opted into receiving marketing at the time and so given us your express consent (which you may withdraw at any time – see Opting out below).
You can ask us to stop sending you marketing messages at any time by logging into your account and adjusting your marketing preferences, by following the opt-out links on any marketing message sent to you or by contacting us at any time.
HOW LONG DO WE KEEP YOUR DATA?
We only keep your data for as long as is necessary for the purpose it was collected. After that period, your data is deleted or anonymised and for example aggregated with other data to be used for business planning and analysis.
For instance, if you placed an order or booked a service with us, we keep your details for 7 years and after that it is anonymised.
TERMS & CONDITIONS
1.1 In these Terms & Conditions the following terms shall have the following meanings:
- ‘Finnebrogue Woods’ is a trading name of Magna Moon Limited of 26 Killyleagh Road, Down, Downpatrick, Co. Down BT30 9BL, Northern Ireland.
- ‘Customer’ means the person, firm, corporate or public body named in the booking form. Any person purporting to act on behalf of the Customer shall be bound by the Terms & Conditions of Hire.
- ‘Booking Form’ means the form issued (either in electronic format or hard copy) by Finnebrogue Woods to the Customer specifying, amongst other details, the Equipment for hire, Site, Period of Hire and Hire Charge.
- ‘Premises’ means the Tipi Reception / Events area, including the pathways, grassy slope by the lakeside, and car parking area.
- ‘Venue Charge’ means the amount payable by the Customer to Finnebrogue Woods as specified on the Booking Form.
- ‘Additional Charges’ means any additional charges agreed by the parties in addition to the Hire Charge.
- ‘Deposit’ means the non-refundable payment as specified in the Booking Form to paid by the Customer upon confirmation of the order as consideration for Finnebrogue Woods reserving the agreed date for wedding / event.
- ‘Balance’ means the Venue Charge less any Deposit paid
- ‘Invoice’ means the invoice or invoices issued by Finnebrogue Woods to the Customer indicating the agreed Venue Charge or Additional Charges owed for extras.
Unless stated otherwise in writing all orders placed by the Customer are accepted subject to the Terms and Conditions of venue hire stated below and the Customer by placing the order and confirming the details set out in the Booking Form and paying the Deposit is deemed to have acknowledged this and such acts will constitute a binding contract between the parties (“Contract”)
3. PERMITTED NUMBERS
The maximum number of persons to be allowed permission to the premises at any one time is 300 (unless by prior arrangement)
4.1 Payments must be made in accordance with the payment terms stated on the Booking Form.
4.2 Finnebrogue Woods reserves the right to charge interest on any late payments at the rate of 4% above the Bank of Ireland’s (sterling) base rate.
5. HOURS OF USE
5.1 The serving of alcohol and all music will stop strictly at 1am. All guests must have vacated the premises by 1.30am. The customer must furnish Finnebrogue Woods with arrangements for the safe and timely departure of all guests / patrons.
5.2 The customer and or their agreed 3rd party suppliers may have access to the venue between the hours of 9am and 4pm on the day before the wedding / event, or from 9am on the day of, in order to carry out preparations / decoration.
5.3 The customer or representatives may return between 10am and 12.30pm the following day to remove any personal decorations and belongings. Cars may be left at the owners own risk in the car park overnight, but must be collected during the times above.
6. CUSTOMER’S OBLIGATIONS:
6.1 The Customer undertakes:
to pay the Deposit and to pay the Balance and any Additional Charges in accordance with the terms agreed under the Contract.
- to ensure that Finnebrogue Woods is notified of any 3rd party suppliers (from the approved suppliers list unless agreement from Finnebrogue Woods is sought in writing) .
- to communicate to the parents of any children under 16 attending, that Finnebrogue Woods is situated on a working farm and is surrounded on 3 sides by water, and therefore certain hazards may pose a risk to health and safety. Said parents must provide written confirmation to the customer that they will keep their children under supervision at all times.
- not to use any fireworks, sparklers, flares, Chinese lanterns, naked flames and or candles without the prior written consent of Finnebrogue Woods.
- to ensure the fireplace is not moved and only fires/stoves supplied by the insured may be used.
- not to tamper with the structure or any part of the venue and in particular not to affix or suspend from the venue any item whatsoever without Finnebrogue Woods’ prior written consent.
- to ensure that any third party suppliers brought in to provide entertainment and or music should hold a PRS or PPL Licence
- to be responsible for, via their chosen caterers, for ensuring kitchen and dining areas are properly cleaned and ensure all food waste and rubbish is disposed of in the provided bins.
- to make their own arrangements for the proper and timely clearing up and rubbish disposal if the Customer is not making use of Finnebrogue Woods approved bar supplier.
- to ensure no unauthorised alcohol is brought onto the premises under any circumstances.
6.2 The Customer shall not sell, transfer, sub-let, licence or otherwise hire out the venue for use to any third party without the express consent of Finnebrogue Woods.
6.3 Finnebrogue Woods will not take any responsibility for deliveries to the Venue.
6.4 Access to any area outside the tipi site, lawn area, pathway and the car park is prohibited unless prior written consent is sought from Finnebrogue Woods.
6.5 Finnebrogue Woods is not responsible for supplying crockery, cutlery, linen and kitchen equipment.
7. LOSS OR DAMAGE TO THE VENUE
7.1 The Customer shall accept responsibility for and shall indemnify Finnebrogue Woods against any loss of or damage to property and contents occupied or used where loss or damage is caused or occurs as a result of and actions or omissions of the Customer, their servants, contractors, guests, agents or any third parties howsoever caused during the Hire Period.
7.2 Finnebrogue Woods will be entitled to make Additional Charges for the cleaning, repair or refurbishment of any Equipment belonging to Finnebrogue Woods on behalf of the Customer if the Equipment at the end of the Hire Period is found to be in an inferior condition, fair wear and tear accepted, to the condition it was in at the commencement of the Hire Period.
8.1 Either party shall have the right to terminate the Contract without penalty within seven days from the date of payment of the Deposit. In the event of such termination by either party, Finnebrogue Woods shall refund to the Customer all sums paid by the Customer to Finnebrogue Woods by way of Deposit or otherwise.
8.2 Once the seven days referred to in the preceding clause has passed should the Customer wish to terminate the Contract then the Customer will be liable to Finnebrogue Woods for a cancellation charge as follows:
- 100% of Hire Charge for notice less than 21 days prior to the date of the event
- 75% of the Hire Charge for notice between 21 days and 2 months prior to the date of the event
- 50% of the Hire Charge for notice more than 2 months prior to the date of
8.3 Any Deposit paid by the Customer will be taken into account when calculating the cancellation charge.
8.4 In the event of your wedding not being able to take place due to government restrictions as a result of a Pandemic virus (for example Covid 19, 20 or indeed another type virus) as your suppliers, or yourselves as the named client, we will make every attempt to reschedule to a future date that is acceptable to both parties. There will be no EXTRA cost to make such a postponement within 13 months of the original date for a like for like date. If you are moving from low to high season, or mid-week to weekend, then the difference in cost (taken from the date of original booking) will be applied.
9. EXCLUSION AND LIMITATION OF LIABILITY
9.1 Other than in respect of any liability for personal injury or death arising as a result of the negligence of Finnebrogue Woods servants, agents or contractors the Customer acknowledges that Finnebrogue Woods total liability under the Contract shall not exceed a sum equivalent to the Hire Charge.
9.2 In the event that very extreme weather or storms are forecast during the Hire Period, Finnebrogue Woods reserves the right to cancel the event, for reasons of safety. In such an event Finnebrogue Woods shall be under no obligation to reduce the Hire Charge and the Customer will still remain liable for the Hire Charge and any Additional Charges. Any decision to reduce the Hire Charge or any Additional Charges will be at the sole discretion of Finnebrogue Woods.
10. THIRD PARTY LIABILITY
10.1 Finnebrogue Woods will not be responsible for and the Customer will indemnify Finnebrogue Woods against all claims for the injury to persons or loss or damage to property on the Site howsoever caused unless it be proved that such injury, loss or damage was caused by the result of the negligence of Finnebrogue Wood’s servants, agents or contractors.
10.2 The Customer shall indemnify on demand and hold harmless Finnebrogue Woods from and against any and all claims, costs, proceedings, demands, losses (including consequential losses and loss of profit), damages, expenses or liabilities whatsoever (including without limitation (i) legal costs and expenses and VAT thereon, (ii) any fines or other financial sanctions imposed on the Finnebrogue Woods as a result of any breach by the Customer of its obligations under clause 6 herein).
11.1 Unless stated otherwise in the Booking Form all Equipment shall be treated as the property of Finnebrogue Woods and no title to or right of possession, lien or otherwise in relation to the Equipment is granted or assigned to the Customer under these Terms and Conditions.
11.2 For the purposes of the Data Protection Act 1998, as amended, the Customer agrees and gives consent to the holding and processing of personal data relating to the Customer in any form, (whether obtained or held in writing, electronically or otherwise) by Finnebrogue Woods for the purpose of fulfilling its obligations under the Contract.
11.3 The Customer may not assign its rights under the Contract without the consent in writing of Finnebrogue Woods.
11.4 These Terms and Conditions shall be subject to the laws and jurisdiction of Northern Ireland